If Device Manager shows conflicts on your video card or your video card is a Standard display adapter, remove all video cards under the Display adapter category.How to Identify problems in the Windows Device Manager.
If issues exist, resolve these issues before continuing. Also, verify that there is no Other Devices category. Follow the steps below to help resolve this issue. If you can't increase your screen resolution in Windows, your system may have corrupt or missing video drivers. Detecting and fixing video driver problems Follow these steps if you cannot increase your display resolution in Windows.